CozyUp now connects to SuperHote V2. Your SuperHote bookings reach CozyUp automatically, and your homes stay linked to their SuperHote listings.
This article covers two cases:
you are connecting SuperHote V2 for the first time;
you were already connected to SuperHote and are moving to the SuperHote V2 connection.
Before you start: create your SuperHote V2 API key
In SuperHote, open Platforms and integrations > SuperHote V2 API.
Click Create API key and name it "CozyUp".
Tick these permissions:
rentals.read (read rentals)
reservations.read (read reservations)
messages.read (read messages)
messages.write (send messages)
webhooks.manage (automatic updates)
Copy the key.
🤝 Good to know: SuperHote shows the key only once. Copy it before you close the screen. If you lose it, create a new one. The key must stay active in SuperHote for as long as you use CozyUp.
Case 1: you are connecting SuperHote V2 for the first time
Step 1: open the Applications page
In CozyUp, click Applications in the left side menu. It lists every PMS and channel manager CozyUp can connect to.
Step 2: click Connect on the SuperHote card
In the "Property management system & Channel managers" list, find the SuperHote card (outlined in red below), then click its Connect button.
Want to see what the connection brings before you start? Click Learn more on the card: this panel opens on the right of the screen.
Step 3: paste your API key
The "Link Your Account" window opens. Paste your key in the API Token field, then click Connect.
You are then sent back to CozyUp: SuperHote V2 is connected.
Step 4: import your homes
Click Homes in the left side menu, then Add at the top right, and choose the import from SuperHote.
Case 2: you were already connected to SuperHote
Allow about five minutes, and do the steps in one go.
⚠️ Important: your previous connection stops as soon as you click Update. Automatic messages due between that click and the end of step 4 are not sent. Have your SuperHote V2 API key ready before you start.
In CozyUp, click Applications in the left side menu (the same page as in case 1).
On the SuperHote card, the button reads Update instead of Connect. Click it.
In the "Link Your Account" window that opens (the same as in case 1), paste your key in the API Token field, then click Connect. You are sent back to CozyUp.
At the top of the Applications page, a notice says some homes still use your previous SuperHote connection. Click Move my homes.
Each home is matched to its SuperHote listing and moved to the SuperHote V2 connection.
If you see "SuperHote is still syncing your listings"
Not all your listings have arrived yet. Wait a minute, then click Move my homes again. Nothing is changed in the meantime.
If some homes stay in the notice
These homes have no matching listing in your SuperHote account. For each one:
Click Disconnect next to the home.
Open the home's property page and link it to the right SuperHote listing.
What is kept
Moved homes keep:
their bookings;
their scheduled automatic messages;
their guest app, store and upsells;
their settings.
You have nothing to recreate.
Good to know
The extra nights upsell is not available with SuperHote V2 yet.
A workspace can be connected to only one PMS at a time.
It is no longer possible to create a SuperHote connection with the previous method.
A question or a blocker? Write to us from the chat at the bottom right of CozyUp.