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How to charge a security deposit

If damage is found or a deduction is required, you can charge all or part of the security deposit directly from CozyUp.

Steps to follow

  1. Go to the "Reservations" section

  2. Open the relevant reservation

  3. In the right-hand sidebar, scroll down to the "Security Deposit" section

  4. Click the "$" icon to charge the deposit

Choose the amount to charge

When charging the security deposit, you can choose between:

  • Full charge: the entire security deposit is collected

  • Partial charge: you select the amount to collect

💡 Good to know: Once a charge has been confirmed, it cannot be canceled from CozyUp. Make sure to verify the amount before confirming.

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